Frequently Asked Questions
What are your products made of?
All Maude products are made from 100% body-safe platinum silicone and are FDA approved. We never use phthalates, latex, or BPA.
How do I clean my vibrator?
Wash with warm water and mild soap after each use. Use a toy cleaner for deep cleaning. Let air dry completely before storing.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Contact our support team to initiate a return.
Do you ship discreetly?
Yes! All orders ship in plain, unmarked packaging. No logos or product descriptions on the outside of the box.
What is Subscribe & Save?
Subscribe and save 15% on your regular purchases. Manage or cancel your subscription anytime from your account dashboard.